pyropian:

pyropian:

reason #628293 i love my mom:

when we were wee little elementary school kids my sisters and i loved the tamagotchi games. but the tamagotchi required constant attention right? and we couldn’t play them during school so my mom would bring it to work with her and she’d do all of her accounting/banking shit while also feeding 2 tamagatchi pets. this small serious asian lady playing tamagotchi for her daughters. i love her so much

im glad people enjoy this post

heathyr:

What kind of customer service voice are you?

The Sweet Southerner

  • heavy southern accent (genuine or put-upon), super candy sweet tone that will give the customer cavities
  • “honey” “y’all” “ain’t” “oh my goodness” “you’re very welcome hun”

1920s Pep & Charm

  • talking like you’re the owner of the local sodafountain (or john mulaney)
  • “by golly” “attaboy” “why/yes of course!” “yep/yeppers!”

The Helpful Dude

  • very casual yet earnest language, cali surfer aesthetic
  • “yeah man” “i got you dude” “cool cool cool” “no prob” “uhhhh”

Dealing With a Baby Boomer

  • very confident professional language in case they think you’re not qualified, no contractions, avoiding “uhhh” or “ummm,” faking that you checked with your supervisor and give them the exact same info you gave them before
  • “yes ma’am/sir” or just “yes/no” “you’re welcome” “one moment please”

I Am The Manager

  • all kinds of authority in tone, almost euphoric in nature while also being polite even though they’re yelling on the other end of the line/counter
  • 🙂 I AM THE MANAGER 🙂

Present But Mentally Done

  • lots of paralanguage, for example “mhm” “mmm” “uhhhh” *sigh*
  • flat speech, tired, is present but not really wanting to help or be here at all, may sound a little drunk but not actually drunk. just tired

Sympathetic Sally

  • tone of voice so caring that it could put a therapist to shame, wanting to help, on the customer’s side
  • “oh i am SO sorry about that” “let’s see what we can do!” “this is how i can help you” “i apologize profusely”

Military Background

  • very short responses, no-nonsense tone with minimal emotion, uses military alphabet to spell things, keeps conversation as fast and efficient as possible
  • “yes/no” “affirmative” “i can do that” 

There’s Nothing I Don’t Know

  • super confident, everything you say sounds like The Law, customers are almost intimidated by your knowledge
  • “according to our policy” “there is a fee for…” “your coupon is expired, no exceptions”

I Know Nothing

  • taking messages is your forte, unsure sounding tone, deflecting responsibility
  • “i can take a message and contact my supervisor” “let me confirm and get back to you” “i’ll get my manager”

And lastly,

The Millenial:

No Problem 🙂

embriumtea:

full offense but that moment when a character is absolutely steeled for anger from their partner and gets tenderness and compassion instead and they just completely lose it because they don’t feel like they deserve it after how they’ve behaved and have no idea how to handle it is so, so, so good and if i ever stop loving it just assume i’ve died and been replaced with a really bad forgery. 

deathgripsforcutie:

i always thought it was funny how in the lord of the rings sam and frodo head out and after awhile sam’s like “mr. frodo if i take one more step this is the farthest from the shire ive ever been” and then a ways after they meet up with merry and pippin on their daily vegetable run like jesus christ sam get out of the house once in awhile

lux-rae:

One of my favorite kinds of redemption arc is the one where the villain is like “only i get to beat you” to the hero and grudgingly helps them fight an even worse villain, but then over time it gradually devolves into “of course i have make sure you get enough sleep and eat breakfast. I cant have you collapsing when we’re fighting” and keeps it up as a very poor villainous excuse for watching out for their new hero friend who they wont admit theyre fond of and wouldnt ever actually hurt now